About CriterIA

A boutique firm bringing AI to SMEs with sound judgement

CriterIA was founded to help SMEs adopt artificial intelligence with sound judgement, without losing the human touch or accountability for results.

Our vision

AI with judgement, not by trend

We believe AI should be applied where it delivers real value. Our goal is for every business we work with to gain time, clarity, and consistency — so they can focus on what they do best.

Our way of working

Few clients, lots of detail

We don't believe in automating for the sake of it. We identify repetitive tasks, streamline processes, and free up time so teams can focus on what truly adds value. We accompany each team throughout the entire implementation.

Why boutique

Direct relationship and tailored solutions

We work with a small number of clients at a time to truly understand their processes and design genuinely useful solutions. No off-the-shelf packages, no generic solutions — every business is different and deserves a different response.

Principles

Five ideas that guide our work

Our principles shape how we make decisions, what we propose, and what we rule out in every project.

AI with sound judgement

We apply AI where it delivers real value and respects the team's judgement.

Real personalisation

Every solution is designed around your way of working.

Transparency

We speak clearly about scope, timelines, and expected results.

Practical utility

We build things that get used, not demos to impress.

Human accompaniment

We support the team throughout the entire adoption process.

Shall we talk about your business?

Tell us what you'd like to improve and let's explore together how AI can help you.